What do I do here?

01

Designing across the board

I have designed for almost every product area, from helping our users search for emails across their entire environment, to redesigning navigation, to building design visions for new products like security awareness training and security posture management from the ground up.

02

Building a design system

When I joined, our organization did not have a design system. Together with another designer, we built a design system from the ground up. It now includes over 87 unique components and serves the entire core front-end and design team.

03

Thoroughly understand users

For every project, I made sure to gain a deep understanding of our users and their interests, issues, and edge cases. To achieve this, I conducted direct user research, often with the help of our PM to establish a research plan, conducted research, and synthesized the results.

I also greatly valued the insights our Customer Success representatives provided. They worked very closely with our customers and were often privy to issues that no one else knew. By talking to them, I gained a better understanding of our customers' needs and could ensure that our products met those needs.

04

Establishishing team processes

I defined frameworks for running critiques, hiring practices, assessing candidates during interviews, retrospectives, and setting up fun-time for team morale.